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Master Installer: laminate and wood
Today’s consumers expect flooring installers to deliver a top quality flooring installation. That’s why Quick-Step has developed the 'Quick-Step Master Installer Course'. With this course, Quick-Step trains and accredits experienced floor fitters who take pride in their skills and professional workmanship.

I was already confident in my skills, but I was surprised at the amount of knowledge and good practice gained through the course, it certainly helped to build on my experience and I learnt some great tips to make work absolutely first-class. (Kris)


The three-day training is intense yet very rewarding. The programme includes a mixture of discussions, presentations, one-to-one mentoring throughout the course and up to five practical installations in dedicated training bays. At the end of the course, there will be a formal assessment.


The Quick-Step Master Installer Course offers a balanced mix of technical explanations, presentations and practical sessions. It will cover the following topics in great detail: 
- Health & safety 
- The flooring process and the manufacturing of laminate, engineered and solid wood flooring 
- Wood structure and water and their relationship to drying, movement, moisture, saturation and humidity 
- Subfloor preparation, types, moisture meters, calculations, smoothing compounds and contaminates 
- Adhesive types & application 
- Laminate flooring products, underlayments, layouts, installation, underfloor heating, stair cases and maintenance 
- Real engineered wood, manufacturing, underlayments and acoustics, layouts, installation, underfloor heating, repairs and maintenance 
- Solid, engineered and laminate board replacement processes


The Master Installer Course is designed for professional flooring installers with at least two years' experience. The course builds on their knowledge of pre-installation evaluations, screeds, adhesives and more difficult and intricate flooring installations.


On the last day of the course, each participant will be asked to complete a specific task within a certain time frame in one of the training bays. This task will be evaluated by the Head Trainer. Quick-Step will actively promote the skills and professional workmanship of qualified Master Installers. For this reason only the very best flooring installers will receive the Quick-Step Master Installer certification. 


Day 1:  9.00am - 5.00pm 
Day 2: 9.00am - 5.00pm 
Day 3: 9.00am - 5.00pm 


Accommodation is optional and participants can benefit from our reduced rates on a bed and breakfast basis by staying in our preferred hotel. Lunch will be provided. The all inclusive training will incur an additional of $250. 
This includes: 
  • Three nights accommodation 
  • Breakfast at our preferred hotel 
  • Transport to and from the hotel 
  • Transport to the airport on departure day



  • Upgrade your installation skills and get the latest tips & tricks 
  • Offer your customers a lifetime warranty on their flooring installation 
  • Get promoted as a Master Installer to the Quick-Step retailers 
  • Receive the Quick-Step Master Installer ID card, clothing and van stickers 
  • Benefit from exclusive partnership offers 6.Access the dedicated technical helpline